How to Place Order Enquiry:

 

•    You may email your order enquiry to sales@panartglobal.com.

•    Minimum order value should be Euro 1000 / Pounds Sterling 900 for the ordered products that are in stock. 

•    For any help and assistance you may connect to our customer care :
         Phone # +91 120 4094921
         Email # info@panartglobal.com

•    Customer care service is available from - Tuesday to Thursday, 10 am – 4pm IST.

 

Prices and Payment Policy

 

•    We will share the prices against your order enquiry through email. 

•    The product prices will have a defined validity period. If the validity expires please request for re-submission of price. 

•    In case of any clarification required, we may contact you before shipping your order.  

•    Once the order is finalised, you need to remit 100% advance payment against the confirmed order. 

•    For making payment we will share a payment gateway link. 
This is a secured and encrypted link and all information (customer information, addresses, bank details, credit card details) is protected.
 

Shipping Policy

 

•    All International shipments are generally dispatched through DHL/FedEx /UPS courier, or unless specified by customer to use a preferred shipping agency. 

•    If in case, we are using any other shipping service apart from above we will inform the customer accordingly. 

•    We will try our best to dispatch orders within 10 working days after receiving payment. We shall not be liable for any damages in case of receiving a late shipment. 

 

Shipping Rate:

 

Shipping cost will be shared by us for each order enquiry which will be borne by the customer.
All costs related to Custom clearances and local VAT applicable in respective country, will be borne by the customer.

 

Damage, Defective and Shortage

 

•    We would appreciate that you please check the shipment thoroughly when the package arrives. 

•    If you notice any damage, defect or shortage please notify the same in delivery slip. Alternatively you may email us directly within 7 days from receipt of your package. 

 

Standard Return/Refund Policy

 

•    We will exchange or refund any product maximum within 30 days of receiving the goods subject to necessary validation at our end like shipping damage or defect. 

•    In case of return or exchange, you will need to send the goods to our address at your cost. Please check with us before you dispatch. 

 

Cancellation Policy

 

•    You may cancel the order any-time before we dispatch the goods from our warehouse (India). 

•    We will arrange refund within 30 days from the date of cancellation. 
 

 

Privacy Policy

 

•    We will ensure all personal relevant information and financial information are kept safe. 

•    We may use customers’ contact information to reach out to them from time to time about new products, special offers and promotions.  

•    We will not share the personal information to any third party nor use personal information for any purpose apart from above stated.

•    If you do not wish to receive any intimation related to our special offers and products kindly intimate us.

•    All product images/Logos/Photos and artwork on this site are the property of PANART or the artist who created the artwork. 

 

In case of Return/Defective goods please send at the below address :

 

PANART - Customer Care
Indeutsch Industries Private Limited
SDF , E 7, Noida Special Economic Zone
Noida – 201305
Uttar Pradesh, India
Phone # +91 120 4094921
Email # info@panartglobal.com